If I change the project key in Jira, does it link the original ticket with the old key to the new key

We have JIRA onDemand (v7.2.0-OD-03-014). I'd like to change the project key on one of the projects, but want to make sure that if someone tries to access a ticket with the old key value that it redirects to the new key value.

So for example, the original project has key 'old' and the new key value is 'new', if someone tries to access 'old-123' that it will link to the 'new-789' ticket

2 answers

1 accepted

1 vote
Accepted answer

Hi Karen,
I just tried it on our server instance with JIRA 7 and it was no problem.
JIRA will build a new index, but in my case it still linked the old ticket number to the same ticket in a "new" project (with the renamed key).

You could just setup a test project just to make sure it is the same for you.


1 vote

As stated in the official docs:

    • Links will work, whether they are inside JIRA or from external sources. However, link aliases will not be updated — For example, if you have a link to an issue 'EXAMPLE-1' in the description of an issue, and you change the project key 'EXAMPLE' to 'DEMO', then the alias 'EXAMPLE-1' will not be updated to 'DEMO-1'. The link will still direct you to DEMO-1 though.

So, while the link text will not change, I understand that the link will still redirect you to the correct issue.

What do you mean by "alias"?

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked Thursday in Jira Ops

I'm John Allspaw, Ask Me Anything about incident analysis and postmortems

I'm John Allspaw, co-founder of   Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...

4,319 views 20 12
View question

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you