I want to make comment field as mandate when user assign ticket to another user in JIRA cloudC

I want to make comment field as mandate when user assign ticket to another user in JIRA cloudAssign_comment_mandate.png

1 answer

Hi Satish, 

Unfortunately it's not possible to make a field required by the action. Wha you have do is:

  1. Make this field mandatory no matter what (Visit Cog Icon > Issues > Field Configurations > and make the field required)
    OR
  2. Make this field mandatory when transitioning the ticket ( just add a post-function on your workflow to make it required)

Hope this helps. smile

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