It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
  • Community
  • Products
  • Jira
  • Jira Core
  • Questions
  • I want to change email in jira, the site send me altassian account, i' ve change and confirmed email in altassian account but in jira the email not change

I want to change email in jira, the site send me altassian account, i' ve change and confirmed email in altassian account but in jira the email not change

I want to change email in jira, the site send me altassian account, i' ve change and confirmed email in altassian account but in jira the email not change

3 answers

Try going to https://<URL>/secure/ViewProfile.jspa. But replace <URL> with the address of your JIRA instance.

Click on the little pen icon to edit your profile details:

profile-details-edit.jpg

This should allow you to change your email address.

Sam

1000x01.png

 

Like wrote he ask me to go altassian account, and there the mail is changed. here not

Ah. I understand now.

Could be related to this bug: https://jira.atlassian.com/browse/ID-6217

Which does have a suggested workaround:

Workaround

Currently profile data is only synchronized on log in, so logging out and back in again will fix it.

Maybe logging out and back in again will fix for you?

Sam

No. It looks confused now the think.

It looks that i have two accounts, one with new email. But with this email i can access only at altassian account not in JIRA with this company.

It looks that i have to contact administrator and create a new account for this company in jira. But probably so i lost all my log on jira.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

1,097 views 7 0
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you