I've created a Role (Designers) & added a user. Why cant i assign issues to the Role?

Hi

I've created a Role (Designers) & added 2 users. When i go back to my project and raise a new issue, why cant I assign a new issue to the Designer Role?

What steps do I need to take to have the "Designer" role available to assign issues I create to? Do i need to associate the role to my projects workflow or something? 

 

 

1 answer

0 vote

Check the permission scheme for the project.

It needs to say "assignable user: role (designers)"

Thanks Nic

Followed instruction but alas, it still doesn't work, there must be something else i'm missing. I've tried to create a new permissions scheme but someones actually deleted my Test Project.  Cheers anyway!

I'm not sure why it wouldn't seem to work.  You have a new role (which will still be there, even if your project has been killed off).  Set up the permission scheme with the setting, then apply it to a project (you can easily swap it back to the old scheme if you don't want this to be a permanent change).

Then put a user in that role and see if you can assign the issue to them.  You should find you can.

You have to update your permission scheme and add your new role (Designers) to the Assignable User.

Regards, Aylin.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 9 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

33 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you