I lost all my issues, backlogs, and sprints

Harsh Pathak October 18, 2016

I logged into JIRA after few months only to notice that i've lost all my backlogs and sprints.  After logging in JIRA notified that my project went into sleep and it has to wake up my project.  However after that process was done I've lost all my items.  Is there a way to retrieve those back as well as my backlogs and sprints?

2 answers

1 vote
K_ Yamamoto
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2016
  1. Do you have the backup?
  2. No backup?

There might be some workarounds, but this is what I know so far.

Hope this helps. 

0 votes
Jonas Andersson
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October 18, 2016

JIRA cloud or Jira-core? If it's a cloud instance we are talking about, you are better off talking to support.atlassian.com as you (or we) don't have any insight in what can have happened or even troubleshoot it. If it's indeed your own hosted environment, some logs could provide more insight in what is breaking.

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