I loaded trial version, seemingly well installed. When I try to update data on issues I get "Error: Cannot update issue PIT283-1 Field 'Time Tracking(timetracking)' cannot be set. It is not on the appropriate screen, or unknown. Please ensure, that you can edit this field(s) using JIRA natively (let your JIRA administrator check permissions and edit screens)."
That error usually only occurs on REST updates, although it does happen in some other cases.
The error message is accurate though - how ever you are trying to do the update, you are trying to edit the issue, set time tracking data, and you have not got the time-tracking field on the relevant screen.
Check the "issue type screen scheme" for the project - that tells you what "screen schemes" are used for each issue type. Descend into the one you are having problems with, and then look at the screen set for "edit". You will find it does not have "time tracking" - if you're an admin, add it and try again.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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