I loaded trial version, seemingly well installed. When I try to update data on issues I get "Error: Cannot update issue PIT283-1 Field 'Time Tracking(timetracking)' cannot be set. It is not on the appropriate screen, or unknown. Please ensure, that you can edit this field(s) using JIRA natively (let your JIRA administrator check permissions and edit screens)."
That error usually only occurs on REST updates, although it does happen in some other cases.
The error message is accurate though - how ever you are trying to do the update, you are trying to edit the issue, set time tracking data, and you have not got the time-tracking field on the relevant screen.
Check the "issue type screen scheme" for the project - that tells you what "screen schemes" are used for each issue type. Descend into the one you are having problems with, and then look at the screen set for "edit". You will find it does not have "time tracking" - if you're an admin, add it and try again.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs