I have a problem when installing Jira on my CenOS server

This question is in reference to Atlassian Documentation: Installing JIRA on Linux

Hi there, 

Please help me to resolve this problem. I installed JIRA versio 7.1.7 on our server then I got this problem. Please check it out:

http://vietlandsoft.com:8082/JiraLockedError

 

Thank you and look forward!

Minh Bui

 

1 answer

1 accepted

1 votes

The link times out for me.

What does your log file say the error is?  It should be telling you why it's failing - jira-home/logs/atlassian-jira.log

Hi Nic,

Thank you for quick response. Please see below image:

Screen Shot 2016-06-06 at 7.46.56 AM.png

You need to read the log file to see what is going wrong.

But, this error is usually something on https://confluence.atlassian.com/jirakb/troubleshooting-jira-startup-failed-error-394464512.html - try those first, and if you still get the problem, you must read the log

Thank you so much! I installed it successfully

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