I would like to preserve all the attachments, descriptions etc. during the re-imports. Can anybody advise on the best method for this?
So basically, what you have is a bunch of issues you'd like to clone in bulk. No need to export/import stuff.
So yeah, a little money invested up front, but you might save a load of time.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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