Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources
  • Community
  • Products
  • Jira Software
  • Questions
  • I have JIRA 5.X purchased in Sep 2012, and now we want to upgrade to latest version. Please tell me the process and overall cost behind this. We are running JIRA on our own server.

I have JIRA 5.X purchased in Sep 2012, and now we want to upgrade to latest version. Please tell me the process and overall cost behind this. We are running JIRA on our own server.

Meenesh Prasad
Meenesh Prasad August 3, 2016
 
Answer
Watch
Like Be the first to like this
320 views

2 answers

0 votes
Nicolas Bourdages
Nicolas Bourdages
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
August 3, 2016

This is the upgrade doc: https://confluence.atlassian.com/adminjiraserver071/upgrading-jira-applications-802592251.html

As for costs, if you've been paying for renewing the maintenance and support, there's no additional cost. Otherwise, you'd have to pay for that and all plugins that need to be upgraded. That would ordinarily be 50% of the purchase price at your user tier. You can upgrade to whatever version was released during the maintenance window.

That's all explained in the Pricing FAQ

Reply
0 votes
Rob Horan
Rob Horan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
August 3, 2016

Send an email to sales@atlassian.com and they will get back to you with more information.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events