• Community
  • Products
  • Jira
  • Jira Core
  • Questions
  • I have JIRA 5.X purchased in Sep 2012, and now we want to upgrade to latest version. Please tell me the process and overall cost behind this. We are running JIRA on our own server.

I have JIRA 5.X purchased in Sep 2012, and now we want to upgrade to latest version. Please tell me the process and overall cost behind this. We are running JIRA on our own server.

 

2 answers

Send an email to sales@atlassian.com and they will get back to you with more information.

This is the upgrade doc: https://confluence.atlassian.com/adminjiraserver071/upgrading-jira-applications-802592251.html

As for costs, if you've been paying for renewing the maintenance and support, there's no additional cost. Otherwise, you'd have to pay for that and all plugins that need to be upgraded. That would ordinarily be 50% of the purchase price at your user tier. You can upgrade to whatever version was released during the maintenance window.

That's all explained in the Pricing FAQ

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Hipchat

Moving from Hipchat to Stride? Here’s what you’ll love

Heya, Hipchat friends! We’re so happy you’re checking out   Stride. Whether you know it or not, you have been instrumental in making Stride come to life. Every feature, design, and functionality...

82 views 3 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you