• Community
  • Products
  • Jira
  • Jira Core
  • Questions
  • I have JIRA 5.X purchased in Sep 2012, and now we want to upgrade to latest version. Please tell me the process and overall cost behind this. We are running JIRA on our own server.

I have JIRA 5.X purchased in Sep 2012, and now we want to upgrade to latest version. Please tell me the process and overall cost behind this. We are running JIRA on our own server.

 

2 answers

This widget could not be displayed.

Send an email to sales@atlassian.com and they will get back to you with more information.

This widget could not be displayed.

This is the upgrade doc: https://confluence.atlassian.com/adminjiraserver071/upgrading-jira-applications-802592251.html

As for costs, if you've been paying for renewing the maintenance and support, there's no additional cost. Otherwise, you'd have to pay for that and all plugins that need to be upgraded. That would ordinarily be 50% of the purchase price at your user tier. You can upgrade to whatever version was released during the maintenance window.

That's all explained in the Pricing FAQ

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 5 hours ago in Statuspage

What are your best incident management tips and stories? #HugOps

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keep...

23 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you