When I make a backup on one cloud instance and try to restore it to another cloud instance I get the following error.
There was an error parsing the entities.xml file: A pseudo attribute name is expected.
Does anyone know how to fix this?
If it was a regular server version we could help you out, but as this is cloud it makes more sense talking to support.atlassian.com. They most likely had this issues with more customers than you. Is the export from the same version of cloud as you are trying to restore to, or have JIRA cloud been upgraded since this backup was done?
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs