I get a 500 when trying to generate an SLA Report

I go to JIRA Administration > Add-ons > Time To SLA Plugin > SLA Report to generate a report and fill in the form:

  • Filter: Task Project (containing all issues of project Task Project)
  • SLA status: all
  • Working Duration: Human readable formatted 

When I press Next I get a 500 error. See 

The error does not occur when I select any other option for SLA status.

3 answers

Hi Jasper,

Thanks for the feedback. This is a bug introduced with latest version.

We'll soon fix the problem.

Could you please raise a ticket here so that you'll get notified about the progress?


Hi again,

The problem fixed with the latest versions (5.20.1 for JIRA 6.x, and 6.15.1 for JIRA 7.x)



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