When I try to exit a closed ticket I do the following:
click "e" (opens popup)
Make changes I want to make
Result: after a second the popup is still there, but the data is not saved.
I already changed the workflow and added jira.issue.editable with value "TRUE" (there was no jira.issue.editable available). After this the above was still valid.
Please explain how I can edit a closed ticket.
The workflows are published, but I have additional information.
If I edit using the edit button I cannot save (there are no errors visible in the screen). Clicking on the update button results in a pause of aprox. 1 second.
If I edit on the issue itself (for example by clicking on the pensil next to description) I can edit and save the changes. Changes are also visible, so this works.
Unfotunately I have no idea how to solve this.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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