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I can login to my my.atlassian account, but not to the atlassian cloud. Does anyone know why? I am definitely using the same email address and password.

This question is in reference to Atlassian Documentation: Prevent automatic login

I can login to my my.atlassian account, but not to the atlassian cloud. Does anyone know why? I am definitely using the same email address and password. 

 

2 answers

0 votes
Ignacio Pulgar Community Champion Nov 30, 2016

Is it a Google account?

0 votes
Volodymyr Krupach Community Champion Nov 30, 2016

In case you are sure that you use correct username/password, create a support request: support.atlassian.com.

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