I am getting email notifications for projects that are irrelevant to me. How can I find out why I am getting them?


1 answer

1 accepted

2 votes
Joe Pitt Community Champion Jun 27, 2016

Sounds like the notification scheme is sending to a group you belong to.  Talk to the JIRA admin about the notification scheme and then the project lead to see if they assigned you to a role by mistake or any of the groups being notified that you are in to a role

Thanks Joe. I am one of the admins, so I ought to be able to solve this myself. Is there some way to start with a particular notification and track back to find out why I received it?


Thanks again.


Steven Behnke Community Champion Jun 27, 2016

The email you are sent should give you an idea of what type of event is being fired. IE Issue Commented sends the "Comment was added" email. Issue Updated sends the "Issue was updated" email.

think I may have figured this out. I went to Issues (in the cog menu) and then 'Notification Schemes'. Then I looked at the default scheme (the only one). For 'Issue Created' events notifications are going to the administrators group. I am removing this.


Thanks for your help again.



Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

73 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you