I configured my board so that I had column titles that better reflected my team's work flow however when I attempt to move my tasks, I am only allowed to move them into the preset columns established within the global settings. Please help. Thanks!
A board is a view of issues, it does not configure them or tell them how to behave.
Columns are a view of one or more status, which comes from the workflow. Adding a column with no status is going to do nothing, so you need to map the underlying status into the columns.
Assuming you've done that, the columns now represent the status of the issues, but the other part of the workflow (process) is how you change the status. Dragging between columns is a workflow transition.
So, the reason you can't drag between two columns could be one or more of:
Talk to your admins, they should explain what your workflow looks like and help you add or amend transitions and status, or make you match conditions.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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