Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements


  • Give kudos
  • My kudos


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I added columns to my sprint board but Jira will only let me move my tasks to the default columns

I configured my board so that I had column titles that better reflected my team's work flow however when I attempt to move my tasks, I am only allowed to move them into the preset columns established within the global settings. Please help. Thanks!

2 answers

Hi @JamilaJ , while configuring the columns you should map statuses to columns. If your workflow doesn’t have this colums, you should change the workflow first or ask for administrator. 

Thank you! 

1 vote

A board is a view of issues, it does not configure them or tell them how to behave.

Columns are a view of one or more status, which comes from the workflow.  Adding a column with no status is going to do nothing, so you need to map the underlying status into the columns. 

Assuming you've done that, the columns now represent the status of the issues, but the other part of the workflow (process) is how you change the status.  Dragging between columns is a workflow transition.

So, the reason you can't drag between two columns could be one or more of:

  • The column has no status mapped into it
  • There is no transition in the workflow from the current status to a status in the target column
  • There are transitions, but there are "conditions" on them that disallow you from using them

Talk to your admins, they should explain what your workflow looks like and help you add or amend transitions and status, or make you match conditions.

Thank you! I sent a support ticket to my ADMIN with your info. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

3,960 views 11 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you