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Howto remove JIRA core from JIRA instance

Topicus
Topicus April 28, 2017

I have Jira-Software installed, but in a previous Jira-Servicedesk install Jira-Core was installed alongside.

It causes issues where wrong licenses are enabled for plugins and other minor but annoying issues.

We don't use Jira-Core so how do I safely remove it?

 

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AnnWorley
AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 28, 2017

As JIRA applications overview mentions, "JIRA Core is the default application of the JIRA platform, and will always be present in a JIRA instance."

Service Desk and JIRA Software run "on top of" JIRA Core.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
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April 28, 2017

Add-ons need to be licenced at the same tier as the largest number of users you have across the three applications.  If, for example, you had 3 Agents, 25 Core users and 50 Software developers, you'd need a 50 user licence for your add-ons.

In your case, you can licence software at X users, and Core on 0, and you won't have any "issues" with the wrong licences for add-ons - they all need to be X.

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