How will adding JIRA Core license to JIRA Software license change plugin management?

We currently have a version 6.3.10 JIRA Software server installation with a 100 user license. We need to add more users but not all of the users need the Software features so adding a new JIRA Core license (with 25 users, for example) seems like the best move.

My question is how will this affect the plugins we have (mainly Tempo Timesheets)? With the new total users number being 125, do I need to upgrade plugin licenses or do they need to match the "highest JIRA user tier" (in this case Software) only?

1 answer

1 accepted

This widget could not be displayed.

Silly me, I didn't look at the plugin FAQ before posting this. So here's the answer:

For JIRA Server 7.0 or later, the add-on tier should match the maximum tier of the licensed JIRA applications on your instance. For example, if you're running JIRA Software (50 users) and JIRA Service Desk (10 agents) on the same instance, you should purchase the 50-user tier for add-ons.

For versions of JIRA Server prior to 7.0, the add-on tier should match the licensed user tier for JIRA. Even if fewer users want to use the add-on than your JIRA license, the two licenses should match exactly.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

197 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you