I want to measure average cycle times of issues from the date an issue is put in progress until it is resolved. Currently I am only able to easily measure this from date created to date resolved, but this does not give me the duration of work in progress on an issue.
JQL is for finding issues, so that's not going to help you at all.
You need to find or write something that will extract the "in progress" start date and the resolved date from the issue history, and calculate the time between them for display. I'd do it with a scripted field from the Script runner, but there are other options (other scripting add-ons, reporting, etc)
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs