I am managing a project that has a mixture of Jira users and non-users associated with it.
I'd like to be able to use JIRA as normal for the Jira users, but I also want to be able to track tasks assigned to the non-users (as I would in MS Project or similar).
Is there any way to have a person in Jira, to whom I can "assign" tasks, but without requiring them to be set up as an active Jira user?
We're using Atlassian Cloud, so can't use plugins that require a server instance.
Hi Mark, have a look at the JIRA Issue Collector https://confluence.atlassian.com/adminjiraserver071/using-the-issue-collector-802592637.html
Visitors to your web site do not require a user account in JIRA to use the JIRA feedback form.
But be aware that when using it people might spam you.
Other option: Use the email catcher and assign all incomming issues/tickets to a dedicated user, see https://confluence.atlassian.com/adminjiraserver070/creating-issues-and-comments-from-email-749383405.html
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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