I am managing a project that has a mixture of Jira users and non-users associated with it.
I'd like to be able to use JIRA as normal for the Jira users, but I also want to be able to track tasks assigned to the non-users (as I would in MS Project or similar).
Is there any way to have a person in Jira, to whom I can "assign" tasks, but without requiring them to be set up as an active Jira user?
We're using Atlassian Cloud, so can't use plugins that require a server instance.
Hi Mark, have a look at the JIRA Issue Collector https://confluence.atlassian.com/adminjiraserver071/using-the-issue-collector-802592637.html
Visitors to your web site do not require a user account in JIRA to use the JIRA feedback form.
But be aware that when using it people might spam you.
Other option: Use the email catcher and assign all incomming issues/tickets to a dedicated user, see https://confluence.atlassian.com/adminjiraserver070/creating-issues-and-comments-from-email-749383405.html
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs