I have a process with steps: to do-in progress-check-done. There are two participants - assignee and reporter. After checking the task reporter gets 'assignee' status and when I take a report about workload I can not see the workload of real assignee because of issue in the report is closed by reporter. Please help :}


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if you refer to this workload report: https://confluence.atlassian.com/jira/user-workload-report-185729502.html

its purpose is to show open issues that are assigned to the user. in your case after check, the issue is assigned to the reporter and is closed if i understand right? so after it is closed even if it is still on the assignee, you would not be able to see them on the workload report.


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