I have a process with steps: to do-in progress-check-done. There are two participants - assignee and reporter. After checking the task reporter gets 'assignee' status and when I take a report about workload I can not see the workload of real assignee because of issue in the report is closed by reporter. Please help :}
if you refer to this workload report: https://confluence.atlassian.com/jira/user-workload-report-185729502.html
its purpose is to show open issues that are assigned to the user. in your case after check, the issue is assigned to the reporter and is closed if i understand right? so after it is closed even if it is still on the assignee, you would not be able to see them on the workload report.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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