How to show subtasks in Agile Board backlog

Hi JIRA community,
I am trying to set some TASKS as SUBTASKS for created stories. In my JIRA-Test env, SUBTASKS seem to indent (makes it easier to read), and more importantly are visible on the backlog. However in my JIRA-Prod env, SUBTASKS are embedded within stories, and are not viewable from the backlog. Do you know how we can change this? 

JIRA TEST
jiraimage1.jpg

JIRA PROD
jiraimage2.jpgjiraimage3.jpg
Thanks,
Layo

1 answer

Hello! smile Read Using Plan Mode

An issue will only be visible in Plan mode if:

  • the issue is not a Sub-Task;
  • the issue's status maps to one of the board's columns (but not the 'Done' column);and
  • there is at least a status being mapped to the right most column. Eg. If you have the columns To Do, In Progress, and Done, ensure that you have a status mapped to In Progress at least. If you map all the statuses to the first column (To Do), you will not be able to see any issues in the Backlog.

 

To add to this, there is a good reason - sub-tasks are of little or no use in planning.  You can't rank them outside their parent issue (because it's logically nonsense), so there's no point in putting them in there.  You can't actually do anything with them even if they were in planning.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

555 views 6 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you