How to send a JIRA subscription based on a custom field

I have a saved filter that selects issues based on a custom field (requestor) = CurrentUser() and would like to setup a subscription to send the report to each user in the custom field.  However, there is not a JIRA group with all the requestors listed to include in the subscription.  Most of the requestors do not have a JIRA account so jira-users can not be used.  Is there a workaround or a solution where a new group could be updated dynamically whenever a new requestor is added to an issue?

1 answer

Updating the JIRA group can automated via the JIRA REST API but I'm not sure on what do you mean "whenever a new requestor is added to an issue". So this Requestor custom field is a list then? Is there any reason why you are not using the "Assignee" field here?

Requestor is a custom single user picker field that is required when an issue is created.  The Requestor can be anyone in the organization and in most cases does not have a JIRA account (not enough licenses).  Assignee is used to indicate which developer has been assigned to work the issue.  Also, any suggestion on how the JIRA REST API would be setup? Thanks

I meant "Reporter" sorry, not Assignee. Try looking at the JIRACLI which simplifies the JIRA REST API so you can automate stuff like this. jira --action addUserToGroup --userId "testuser3" --group "testgroup2"

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

928 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot