How to navigate to corresponding deployment ticket from a JIRA issue

JIRA issues have a release version. Similarly, the deployment tickets have release version(s) as well. I'd like to know if JIRA offers a way to navigate to the relevant deployment ticket (if created) of the project release from the JIRA issue?

I can always manually link them up but a better automated solution is desired for all future issues and deployment tickets that will be created.

This is helpful in knowing if the relevant issue (/feature etc) is fixed(added) and deployed.

3 answers

The simplest way is to use the "link" functionality between the any issues. Lining the original JIRA ticket to its matching Deployment ticket is then possible and you can do searches to find issues without matching deployment tickets as well.

Also make sure that you use the Fix Version field to show when a deployment ticket is related to a particular version. This enables you to then see what tickets are associated with a particular version.

Do you mean to manually link all the issues with their corresponding deployment ticket? Is there a better way?

You need to link your deployment ticket to all the issues that are included in the deployment.

Can you come up with some JQL that would give you a list of these tickets? If you can then it is relatively easy to link the deployment ticket.

Edit the Deployment ticket, go to More, select Link.

In the Link dialog you have the option to choose the link type and also select the issue(s) to link to. Just below the issue text field there is a link to Seach. Click this and switch to advanced mode and enter the JQL. Click the search icon (magnifying glass). The JQL will return the list and you can select all or individual tickets to include/exclude. Click Add, and then complete the link creation.

 

Does that mean I have to manually go to each deployment ticket for each project and perform this procedure every time we have new deployments? 

Yes. But I would think that it would be quite quick to do.

Is there a way to express the relation between an issue and deployment ticket ? If yes then you can use the Issue Matrix add-on to display the related deployment issues in a panel inside each non-deployment issue.

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