If someone were to accidentally put sensitive information into a ticket or a comment - you can delete that information, but the exposed sensitive information is still in the history.
I am wondering if you can hide the history of that ticket so that the exposed information cannot be seen.
Is there a way to prevent people from seeing history with exposed sensitive information?
There's a long-standing problem with JIRA's comments in that they do not have a history - if you edit or delete a comment, it's not tracked, so you can destroy the sensitive information that way.
But issue history - no, on Cloud, your only real option is to delete the issue. You can clone it first to preserve the current field data and drop the history and comments though. (There's a longer-winded option of exporting, editing and importing, but it's not "fun")
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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