If someone were to accidentally put sensitive information into a ticket or a comment - you can delete that information, but the exposed sensitive information is still in the history.
I am wondering if you can hide the history of that ticket so that the exposed information cannot be seen.
Is there a way to prevent people from seeing history with exposed sensitive information?
There's a long-standing problem with JIRA's comments in that they do not have a history - if you edit or delete a comment, it's not tracked, so you can destroy the sensitive information that way.
But issue history - no, on Cloud, your only real option is to delete the issue. You can clone it first to preserve the current field data and drop the history and comments though. (There's a longer-winded option of exporting, editing and importing, but it's not "fun")
Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017 , and we aren’t even through December yet....
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