That's what I imagined. This read-only user has to be a service desk agent in order to view the service desk reports. By default the agents get all the permissions - create/edit/transition etc. We want to create a user that will be able to display these service desk reports on our monitors. Hiding this toolbar is the only thing I can think of.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Atlas Camp is our developer event which will take place in Barcelona, Spain from the 6th -7th of September . This is a great opportunity to meet other developers and get n...
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