How to get jira to see beyond just 8 chars in the password?

We have JIRA (v6.4.1) configured so it authenticates from openLdap. The ldap is configured to accept no less than 12 chars for a password when a user sets it. At login, we've found that JIRA only reads in the first 8 chars of a password and dismisses the rest. How can we force JIRA to read in 12 chars and compare it to the password in ldap before authenticating a user?

1 answer

1 votes

That doesn't sound right to me - I'm using at least one JIRA with openLDAP and a 24 character password that won't let me in unless the whole password is correct.

I didn't think it sounded right either, which is why I'm asking. JIRA is using a read-only copy of the LDAP database, and somehow a configuration somewhere must be indicating to only read in the first 8 characters. I need to know how to expand that to read at minimum 12.

That's the problem, JIRA simply doesn't have anything that would do that.  There is code for checking password length and complexity in internal directories, but there's nothing that chops up passwords as they're entered, stored or checked.  All I can think of is that there's something in the LDAP settings.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

655 views 4 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot