How to find the build number of my JIRA database?

How can I find the build number of my JIRA database and change it?

I'm having a problem with my JIRA, it won't start up.
I had JIRA 7.0.10 and I upgraded it to JIRA 7.2.4, (did this on separate local machine) and I didn't make any changes to the entries in the dbconfig.xml to make it into the local Database. 

Anyway, I'm getting the following error message:

Failed to start JIRA due to a build number inconsistency. 
The data present in your database is newer than the version of JIRA you are trying to startup. 
Database build number: 72006 
JIRA app build number: 70120 
Please use the correct version of JIRA. You are running: 7.0.10#70120-sha1:37e3d7a6fc4d580639533e7f7c232c925e554a6a

Can you please tell me how to fix this? 
How can I make both the build numbers the same?

I fear that my database is connected to my LIVE server, and if the database is restarted, this error would show up and halt the system?

4 answers

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Accepted answer

Bear in mind that if you just flip the version number and run an older version of JIRA, you're likely to find that it either

  • won't start, throwing a LOT of errors
  • will start, but display damaged/destroyed/unusable data
  • will start, but actively damage or destroy your data

When you have a 7.2.4 database, you must run 7.2.4 or above against it.  Downgrades are unsupportable and mostly guaranteed to fail.  (You might get away with 7.2.0 -> 7.2.3, but 7.lower is out of the question)

So what should we do now? 
Should we just upgrade the JIRA?  

You have a choice between:

  1. You already have upgraded it, you need to run 7.2.4 against that database
  2. Several months work trying to unpick a database in order to downgrade
  3. Revert to the backups you took before the upgrade

Upgraded JIRA to solve the issue. 

Hi Mihammad,

Check the answers here:

One of the most popular answers to your problem is to set jira.version to match like this:




Where is this found? 

This Database build number: 72006, is coming from my Live JIRA server. It should be 70120, but instead, it is 72006 (which is build version of JIRA 7.2.4)

@Nic Brough [Adaptavist]
Hi Nic, I could really use your help right now. 
Can you please help me out?  

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