How to create a report for finding TAT between 2 particular workflow statuses

Hi,

I want to create report for finding TAT between 2 particular workflow statuses in a particular project. For e.g I want to create a report where I can see how much time was spent in resolving a ticket ever since it was created. It could be specific to a single project.

1 answer

0 vote

TAT?  You don't want me to explain what that acronym means around here in public...

There are a couple of reports in JIRA that do "time in status" and the marketplace is well worth a look, but I don't know what you mean by TAT, so I'm not sure I can point you at anything specific.

TAT - Turnaround time. There's a report  Resolution time report, but what would the query be for finding the resolution between 2 transitions of any particular workflow. For e.g. I have to create a report on Finance Turn Around Time for particular Project where I have to evaluate all statuses where Finance team is involved and generated TAT data.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

77 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you