I am on JIRA 4.1.2.
I only see Project Lead and Unassigned in the dropdown allowing to change Dafault Assignee.
I want to have specific member of support team to be Default Assigned. I do not want that to be Project lead but somebody else.
How do I do that?
JIRA only allows the project lead OR the component lead if you're using components. There may be a plugin that works, but you're on a pretty old release and finding one supporting your level may be hard. Have you tried a post function to set it? You'd have to put the assignment after the assignment to the default.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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