How to calculate the time difference from open to closing of an issue?

Hi All, How can i calculate the total time spent while closing(from open) an issue in JIRA. Please advise.

1 answer

1 vote
Vasiliy Zverev Community Champion Mar 17, 2016

Here is a version for culculated field provided by ScriptRunner.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.changehistory.ChangeHistory
import com.atlassian.jira.issue.changehistory.ChangeHistoryManager
import com.atlassian.jira.issue.history.ChangeItemBean

/**
 * Return time between two statuses
 */

//Issue issue = null;
long endStatusTime = 0;

String endStatusName = "Закрыт"

ChangeHistoryManager changeHistoryManager = ComponentAccessor.getChangeHistoryManager();
for(ChangeHistory changeHistory: changeHistoryManager.getChangeHistories(issue))
    for(ChangeItemBean changeItemBean: changeHistory.getChangeItemBeans()) {
        if (changeItemBean.getField().equals("status")){

            if( changeItemBean.getToString().equals(endStatusName) ){
                endStatusTime = changeItemBean.getCreated().getTime()
            }
        }
    }

return  String.format("%.2f", (endStatusTime - issue.getCreated().getTime())/(1000*60*60*24))

If you do  not want to use this plugin you could get this data via SQL.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

696 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you