How to calculate the time difference from open to closing of an issue?

Hi All, How can i calculate the total time spent while closing(from open) an issue in JIRA. Please advise.

1 answer

1 vote
Vasiliy Zverev Community Champion Mar 17, 2016

Here is a version for culculated field provided by ScriptRunner.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.changehistory.ChangeHistory
import com.atlassian.jira.issue.changehistory.ChangeHistoryManager
import com.atlassian.jira.issue.history.ChangeItemBean

/**
 * Return time between two statuses
 */

//Issue issue = null;
long endStatusTime = 0;

String endStatusName = "Закрыт"

ChangeHistoryManager changeHistoryManager = ComponentAccessor.getChangeHistoryManager();
for(ChangeHistory changeHistory: changeHistoryManager.getChangeHistories(issue))
    for(ChangeItemBean changeItemBean: changeHistory.getChangeItemBeans()) {
        if (changeItemBean.getField().equals("status")){

            if( changeItemBean.getToString().equals(endStatusName) ){
                endStatusTime = changeItemBean.getCreated().getTime()
            }
        }
    }

return  String.format("%.2f", (endStatusTime - issue.getCreated().getTime())/(1000*60*60*24))

If you do  not want to use this plugin you could get this data via SQL.

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