Can i create an automation: WHEN a issue change status Waiting, to notify/alert (by email, by adding as Request Participant) a specific user ?
At Automation level i didn't find the possibility to do that and i have looked also in Post Functions on the workflow, nothing there either or i'm missing something...
In advance thank you
Do you have any workflow add-ons, such as JIRA Workflow Toolbox or JIRA Misc Workflow Extensions? If not, it won't be possible within the UI to automate adding a user to a field as part of a transition.
That said, you should be able to automate the email part:
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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