How does this effect Confluence lisencing? Is this included in Core?

With the new licensing model, does this effect confluence lisencing?

Will you still need to have a user in confluence to access Knowledge Base as a customer through Service Desk?

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As far as I could see in Atlassian website, Confluence licensing continues the same:

https://www.atlassian.com/licensing/confluence#serverlicenses-1

If the JIRA users are integrated with Confluence and all of them access Confluence, then you must have the same number of licensed users between both apps.

I hope this helps!

Rodrigo

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