With the new licensing model, does this effect confluence lisencing?
Will you still need to have a user in confluence to access Knowledge Base as a customer through Service Desk?
As far as I could see in Atlassian website, Confluence licensing continues the same:
If the JIRA users are integrated with Confluence and all of them access Confluence, then you must have the same number of licensed users between both apps.
I hope this helps!
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
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