How do you download a cloud JIRA backup when using OneLogin?

After generating a cloud backup, I'm presented with a dialog to log in.  If I understand correctly this is supposed to just be your username and password.  However, how does this work when using OneLogin (i.e. JIRA does not know my username and password)?

1 answer

1 vote

Cloud only supports internal and google accounts, so whatever OneLogin is doing to provide the account, it's nothing more advanced than a simple "password safe".  To get the backup, you'll need to log in with the user/password combination that OneLogin is hiding.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Statuspage

How do your teams prepare for really high (planned) traffic days like Cyber Monday?

Hi there! Shannon from Statuspage here.  👋  With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response li...

55 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you