How do you add an account to a project on Jira?

[Kevin Lane]

I have found the place I think I should do it Projects/<ProjectName>/Project Settings/ Accounts. But it is saying the account manager or tempo manager needs to add them for me. 

Is this a permission I need to have?

[Susanne Götz]

Hi @Kevin Lane ,

To link an Account to a Project, you need to have the Tempo Account Manager permission. 

This permission is set in JIRA Settings, System, Global permissions.

Please take also a look at https://tempo-io.atlassian.net/wiki/spaces/THC/pages/202375235/Linking+Accounts+to+Jira+Projects+-+Tempo+Cloud and https://tempo-io.atlassian.net/wiki/spaces/THC/pages/176259124/Tempo+Account+Administrator+Permissions for more information.

Best regards,
Susanne Götz
Tempo team

[Kevin Lane]

Thanks very much Susanne.

Can you also let me know how to Add an account so i can  link it to the project?

Many thanks

Kev

[Susanne Götz]

Hi @Kevin Lane ,

As a Tempo Account Administrator, you have the option to create new Accounts in Tempo.

To do this, please select "Tempo" from the "Apps" dropdown

Select Accounts in the Tempo sidebar.

You should see a link to "Create Account" in the upper right corner of this view.

For more information, please take a look at https://tempo-io.atlassian.net/wiki/spaces/THC/pages/172556380/Creating+Accounts+-+Tempo+Cloud.

Best regards,
Susanne