How do unlock the TEAM field and customize the field to show the names of my different teams?

I am trying to unlock the TEAM field so I can make the drop down say TEAM 1, TEAM 2, TEAM 3 to better track the ticket. Can any one help me? I want to be able to open a ticket and make the team field say team1 so team 1 knows to begin working on it.

1 answer

0 votes

You can unlock fields, but it requires some hackery, and they are locked to prevent mis-configuration or mis-use of the locked field.

Is this the field from the Tempo add-ons?  If it is, you should be configuring the list of teams in the admin sections of Tempo.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

675 views 4 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot