Your "customers" can see the portal and the items they raise, or are included on. If you want them to see more, then yes, they need to sign up as a full JIRA user. Although, if you allowed anonymous access (read only, of course) to projects, they'd also be able to see the project that way.
Hello! My name is Mark Askew and I am a Premier Support Engineer for products Bitbucket Server/Data Center, Fisheye & Crucible. Today, I want to bring the discussion that Jennifer, Matt, and ...
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