Your "customers" can see the portal and the items they raise, or are included on. If you want them to see more, then yes, they need to sign up as a full JIRA user. Although, if you allowed anonymous access (read only, of course) to projects, they'd also be able to see the project that way.
Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...
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