How do I upgrade users on exisiting JIRA 6.3

Needed to upgrade our JIRA Server 6.3 from 100 users to 2000 users. Has automatically upgraded us to Jira Software and taken down our Agile for 100 users & we cannot get to our projects. How can we increase users without upgrading to JIRA software

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Hi Jo

If you contact Atlassian Support they will be able to help you with solving this.

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