We are finding the limited number of attachment file types that will give a preview a bit restrictive. Is there any way to get more file types to show an attachment preview?
What additional file types would you like to see? There is a Suggestion open on JAC to address .mov files and .mp4 files, however, if those are not the file types you're talking about let me know and we'll go from there.
In addition, please vote on the linked JAC ticket to add impact.
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