How do I search for tickets assigned or created by inactive (deleted) users?

This question is in reference to Atlassian Documentation: Advanced searching - operators reference

My system admin inadvertently deleted a user on my project.

I reset up that user, but JIRA won't allow me to assign them their previous username (appends a "#1"), so existing tickets are left with an assignation of the old user account.

 

Does anyone know any way to either restore that user (not inactive, actually deleted)? or

Write a query to find any tickets assigned or created by that deleted user so I can reassign them to the newly created version of that user?

 

Many thanks,

Andy

3 answers

0 votes
Joseph Pitt Community Champion Sep 08, 2016

I strongly advise not deleting users. It will always come back around to bite you. Just set them inactive and remove from all groups and roles

Thanks Joe, I think my question implied that this was a lessons learned for my sys admin!

http://yourjiralink/issues/?jql=assignee%20%3D%20ldebay

Change the user at the end.

Not sure if it will work after a user delete, my resp asked me how to see the tickets of a deactivated user

 

Hope it helps

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

221 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you