Hi @Tengku Farith ,
please take a look to this article https://confluence.atlassian.com/jirakb/get-list-of-licensed-users-in-jira-server-278695452.html
Hope this helps,
Fabio
Assuming server, have a look at:
See also:
https://jira.atlassian.com/browse/JRA-29149
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What version of JIRA do you use? Cloud or Server?
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