How do I remove the JIRA Core trial license alert from the web console?

We used a trial license for JIRA Core. It has expired. How do we remove the red alert bar from the web console?

5 answers

By putting commercial license smile.

Yep, just paste your new commercial licence key over the old trial in Admin -> Licence

1 vote

Ah, ok.

You are using Core - JIRA Software and Service Desk run as applications on top of it.  But, your licences for them entitle your users to use Core automatically, so you don't need to think about it.

To remove the trial licence, blank it out.

We don't use JIRA Core. We are using JIRA Software and Service Desk. We were just testing.

Thanks. It also had a checkbox to remove the configuration. Once this was completed, everything was back to normal.

Thanks Rizwan this helped me. Atlassian - please could you make it more obvious that an expired Core trial would have this impact, as we had a period of unavailability of JIRA... And we love it!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

53 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you