How do I remove the JIRA Core trial license alert from the web console?

[Rizwan Bashir]

We used a trial license for JIRA Core. It has expired. How do we remove the red alert bar from the web console?

[Volodymyr Krupach]

By putting commercial license .

[Nic Brough [Adaptavist]]

Yep, just paste your new commercial licence key over the old trial in Admin -> Licence

[Nic Brough [Adaptavist]]

Ah, ok.

You are using Core - JIRA Software and Service Desk run as applications on top of it.  But, your licences for them entitle your users to use Core automatically, so you don't need to think about it.

To remove the trial licence, blank it out.

[Rizwan Bashir]

We don't use JIRA Core. We are using JIRA Software and Service Desk. We were just testing.

[Rizwan Bashir]

Thanks. It also had a checkbox to remove the configuration. Once this was completed, everything was back to normal.

[Charlie Evatt]

Thanks Rizwan this helped me. Atlassian - please could you make it more obvious that an expired Core trial would have this impact, as we had a period of unavailability of JIRA... And we love it!