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How do I lock/restrict a Comment in the new JIRA UI?

In the former version (which I've just been switching back to) I was able to lock permission to view comments so long as the board had updated security settings.

With the new UI I haven't been able to find a way to lock the comment so only specific groups can see them.


1 answer

0 votes
Fadoua Community Leader Nov 01, 2018

Hi @Lauren Donnelly

Did you try to restrict it through permission scheme?


The permission scheme is already restricted. In the old UI we had more granular capabilities in regards to locking comments within a ticket to restrict to only Admins or the Team in general depending on which permission scheme was in use.

With the new UI JIRA seems to be trending towards the options to lock comments in tickets is gone no matter the permission setting.

If I switch back to the old view I can see the option again, but I worry about what will happen when they permanently move to the new UI

Fadoua Community Leader Nov 01, 2018

@Lauren Donnellyplease try it and let me know: I just found this System ->General Configuration and set the Comment Visibility property to Groups & Project Roles.

It is already enabled.

This is not a configuration issue. I am able to lock comments using the old UI. It is only an issue when using the new UI.

Fadoua Community Leader Nov 01, 2018

New UI is not finalized yet @Lauren Donnelly, hopefully Atlassian will keep that feature available.

Let me see if there is a ticket open to vote on it

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