How do I introduce a new hierarchy successfully to Jira Portfolio, other than an initiative?

I created a new issue hierarchy called a featured and mapped it in both JIRA admin and Portfolio admin. I receive the following error whenever I make a feature from within the portfolio UI:

It doesn't match any of the plan's issue sources. To make sure it shows up in your plan you need to edit the issue to match the plan's issue sources again.

3 answers

1 accepted

0 vote

Hi @Brandon Olmstead,

It seems like you might have missed a step in configuring everything, or are including a source that isn't configured properly. 

Have a look at this doc page outlining everything and see if that helps you.


It seems that I did miss a step. Thank you for the pointer.

Great that it helped, @Brandon Olmstead. Would you be so kind to mark the question as answered in that case? Thanks.

Hi guys -

I am trying to create a new hierarchy level "Initiative" for a Project. I have followed all the steps in the guide...

I have added the issue (Standard) and added it to the Project.Screen Shot 2017-01-31 at 6.41.47 PM.png

But when I go to the Portfolio Hierarchy Configuration then I am not able to see the Initiative in the drop down. (In fact I am not able to see A/B Test either.)

Screen Shot 2017-01-31 at 6.43.32 PM.png

What am I doing wrong?

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

39 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot