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How do I hide timetracking from some user groups in Jira Cloud?

Kim Morley
Kim Morley November 3, 2015

We have a cloud version of JIRA that we use for customers and for our help desk to manage bugs / changes. 

We want to use time tracking to get more visibility on the cost of fixing issues but do not want our customers to be able to view this information. 

Is there any way of hiding it?

Thanks in advance. 

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Elisa [Atlassian]
Elisa [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 10, 2015

Hi Kim, 

The only view that customers will have regarding the tickets will be through Customer Portal. Time tracking information doesn't show up in there.

Hope this clarifies things. smile

Cheers!

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