Hello Community Members,
I've recently setup Jira for my department which handles requests to update webpages within out CMS.
One of the things I would like to do is create epics to help us sort the different types of tickets we will be using.
Currently I'm using Jira 7321d31b, and I'm having a little bit of a difficulty figuring out the best way to go about this process.
Could you give me some tips on how to accomplish this? Thanks!
-Adam
Hi @Adam, these pages should help you
Hey Aswin,
Thanks for the help!
Unfortunately that link doesn't match up with the views that I have. I 'm not seeing the method of accessing the "Epics Panel"
Is there something that I have to do to enable this option?
Thanks!
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Sorry for the misunderstanding. Do you mean Epic issue type is not listed while creating a ticket?
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I have enabled the field for assigning an epic to issues.
But that drop-down field is totally empty. I would like to populate it with different epics.
Apologies for my confusing way of asking for help, I'm a complete newbie when it comes to Jira!
-Adam
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Are you using Jira core version ?
In Jira core, Epics are just an another normal issue type. You ned Jira Software to do all Agile stuffs.
If you are using Jira Software:
Try clicking the down arrow again(that will refresh the list). If the Epic is already in Done Status - check "Show done epics" option.
This field will list existing Epics, if you still didn't see it then check if you have enough permission.
Open Epic ticket > Click + icon next to "Issues in this epic" to create issue under that epic.
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I'm guessing that we are currently using Jira Core because it seams like I don't have the options that you are referencing.
Is there a way for me to tell whether I'm using Jira Core or Jira Software?
If I am using Jira Core, is there a way for me upgrade to Jira Software so that I can enable these functionalities?
Thanks for your help thus far!
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Check your active subscription from Administration > Discover applications . On the right plane, you should be able to see list of installed services. or you can check under "Billing estimate" from Administration > Billing > Billing details
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