How do I completely remove an addon at its underlying data?

I recently installed a 3rd party addon, and made a bunch of changes to configure it, and somewhere in the process doing so I messed up, and now have caused the addon to not work as designed.  I would like to uninstall the plugin, and I tried doing this through the manage addons.  But when I went to reinstall the plugin it automatically remembered my licensing, and custom changes that I know weren't a part of the out of the box configuration. 

How do I completely remove an addon and its underlying data to start over with a fresh install of the addon?

1 answer

I think you will have to check the installed-plugins directory to make sure that it is no longer there, and run a query on the DB as well because some plugins do use their own tables

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

149 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you