How do I completely remove an addon at its underlying data?

I recently installed a 3rd party addon, and made a bunch of changes to configure it, and somewhere in the process doing so I messed up, and now have caused the addon to not work as designed.  I would like to uninstall the plugin, and I tried doing this through the manage addons.  But when I went to reinstall the plugin it automatically remembered my licensing, and custom changes that I know weren't a part of the out of the box configuration. 

How do I completely remove an addon and its underlying data to start over with a fresh install of the addon?

1 answer

0 votes

I think you will have to check the installed-plugins directory to make sure that it is no longer there, and run a query on the DB as well because some plugins do use their own tables

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira Ops

Jira Ops Early Access Program Update #1: Announcing our next feature and a new integration

Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...

298 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you