Using on demand, users are not able to access JIRA Installation Directory directly. How do we add the icons for a custom Priority icon as discussed in https://confluence.atlassian.com/display/JIRACLOUD/Defining+Priority+Field+Values
You can actually do this by uploading the icons/images to any issues in JIRA and using their URL in the Priority edit screen. You may view https://confluence.atlassian.com/pages/viewpage.action?pageId=788961156 for the steps.
If I customize the Priority built-in field that way, it would affect all my existing projects, wouldn't it? Let's imagine we have a Priority built-in field with 10 selectable values, but I need to show just three of them to a client to limit the selections on a Customer Portal. Would that be possible, or shall we create a custom field? I read on other answers that it's not possible to set contexts for the Priority field.
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