How can I upload the backup file to JIRA Cloud instance for restoration ?


I need to refresh a newly created JIRA cloud instance with a backup file generated from another cloud instance.  May I know what steps I need to take to upload the backup file to the root directory of WebDAV of the new JIRA cloud instance ?




2 answers

1 accepted

Check out this and this link.

Hi Noam,

Sorry for asking again as I still can't find any steps guiding me how to upload the backup file to the WebDAV directory of my new JIRA cloud instance. I have tried ftp, sftp to the URL but connection just can't get established.  Do I need to install or setup something before I can upload the backup file to WebDAV directory ?  I'm really confusing....
  1. Go to https://<your site>
  2. Login with administrators group pirmissions to access your WebDAV directory.

If you cannot login check out this link.

If you can login but not able to add files check out this link.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

46 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot