How can I upload the backup file to JIRA Cloud instance for restoration ?

Hello,

I need to refresh a newly created JIRA cloud instance with a backup file generated from another cloud instance.  May I know what steps I need to take to upload the backup file to the root directory of WebDAV of the new JIRA cloud instance ?

 

Thanks,

Carrie

2 answers

1 accepted

This widget could not be displayed.

Check out this and this link.

This widget could not be displayed.

Hi Noam,

Sorry for asking again as I still can't find any steps guiding me how to upload the backup file to the WebDAV directory of my new JIRA cloud instance. I have tried ftp, sftp to the URL but connection just can't get established.  Do I need to install or setup something before I can upload the backup file to WebDAV directory ?  I'm really confusing....
Thanks,
Carrie
  1. Go to https://<your site>.atlassian.net/webdav/
  2. Login with administrators group pirmissions to access your WebDAV directory.

If you cannot login check out this link.

If you can login but not able to add files check out this link.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

112 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you