How can I search all overdue tickets (opend aswell as closed)

I would like to search for all issues that are overdue (opend and closed) for specific SLA.

I have a few SLA clocks set for a ticket.

2 answers

I got an error: "Unable to find JQL function 'breached()'."

I actually used indicator to search interested tickets. Can you tell me does indicator stay up even after ticket is closed? Thank you.

Sorry, It's about time to sla plugin.

Chris Dunne
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June 22, 2016

Hi

I am not familiar with that plugin. But a quick check of the documentation and it seems like there is some support for what you are trying to do 

See http://www.snapbytes.com/timetosla/#searching

 

Regards, Chris

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GetJirified - Help for JIRA Admins and Customers

0 votes
Chris Dunne
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June 22, 2016

Try this

"Your SLA Name" = breached()

Regards, Chris

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GetJirified - Help for JIRA Admins and Customers

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